Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet, or another device. They allow the website to recognise a device, remember selected settings, and support particular functions during a visit or between visits. Cookies do not normally contain information such as your full name or payment details by themselves. However, information collected through cookies may sometimes be linked with other information held about your account or device.

Wild Robin Casino may also use similar technologies, including pixels, tags, software development kits, local storage, device identifiers, and information received from your browser. These technologies can perform similar functions to cookies. In this policy, the term cookies includes cookies and these similar technologies unless a different explanation is provided.

Some cookies are set directly by Wild Robin Casino, while others may be set by service providers that support website operations, security, analytics, customer assistance, advertising, or other approved functions. The availability and use of particular cookies may change as the website, technology, services, or legal requirements change.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The length of time a cookie remains may depend on its purpose, your browser settings, and the settings applied by the party that places it.

Cookies are not used to replace responsible gambling controls, identity checks, account security measures, or other requirements that may apply to online gambling services. If you use the website to create or access an account, information connected with your activity may be handled in accordance with the Privacy Policy and applicable requirements.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security, and accessibility of the website. They may help with account sign-in, session management, fraud prevention, traffic distribution, age or location checks where required, and the protection of forms and other interactive features. Without these cookies, some parts of the website may not work correctly.

Functionality cookies

Functionality cookies may remember choices you make, such as language, display preferences, region, or other settings. They can make future visits more convenient and may help provide a consistent experience. If you disable these cookies, you may need to enter preferences again or some website features may be less convenient to use.

Performance and analytics cookies

Performance and analytics cookies may collect information about how visitors use the website. This can include pages viewed, links selected, approximate browsing times, error messages, device type, browser type, and general usage patterns. The information may be combined or reviewed in a way that helps understand website performance, identify technical issues, improve navigation, and develop a more useful service.

Security and fraud prevention technologies

Security technologies may help identify unusual activity, automated activity, account misuse, attempted attacks, and other conduct that could affect players or the website. These technologies may collect technical information about a device, browser, connection, or interaction with the website. They are intended to support account protection and service integrity and may be necessary for certain functions.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand whether an advertisement has been viewed or selected, and present content that may be more relevant to a visitor. These cookies may be placed by Wild Robin Casino or an approved third party. Marketing cookies may be subject to consent requirements, and you can usually manage them through the website’s cookie controls or your browser settings.

How cookies may be used on the website

Cookies may be used to help the website load, maintain a secure connection, remember the current stage of a process, and keep a player signed in for the duration of an authorised session. They may also help the website respond appropriately when a player moves between pages or uses different parts of the service.

Cookies may support account and player safety functions. For example, technical information may be used to help detect repeated failed sign-in attempts, unusual activity, suspicious browser behaviour, or other activity that requires review. Cookie information may be considered alongside account information, transaction information, device information, and other data where this is permitted and necessary.

Cookies may help Wild Robin Casino understand general website use, including which pages are useful, whether content is easy to find, and whether technical changes have improved performance. Information used for these purposes may be aggregated or otherwise reviewed to reduce the need to identify individual visitors.

If third-party tools are used, those providers may process information in accordance with their own privacy notices and contractual arrangements. Third parties may receive technical information, online identifiers, or usage information for the service they provide. Wild Robin Casino does not use this policy to provide the separate terms of every third-party service, so you should review relevant third-party information where it is made available.

Cookies may also be used to record your cookie choices. This helps the website remember whether you have accepted, rejected, or adjusted optional cookie categories. If you delete the preference cookie, clear your browser data, or use another device or browser, the website may ask you to make your choices again.

Your cookie choices and browser controls

When available, the website’s cookie banner or preference tool allows you to review and change choices about optional cookies. You may be able to accept all available categories, reject optional categories, or select individual categories. Strictly necessary cookies may continue to operate because they are required for core functions, security, or compliance-related processes.

You can also control cookies through your browser settings. Most browsers allow you to view, block, delete, or restrict cookies. Some browsers provide controls for particular websites, while others apply settings more broadly. Instructions differ between browsers and devices, so you should consult the relevant browser help information for current guidance.

• Blocking all cookies may prevent account access, sign-in, security checks, or other essential features from working properly.
• Deleting cookies may remove saved preferences and may sign you out of websites where you have an active session.
• Changing browser or device settings may affect more than the Wild Robin Casino website.
• Opting out of advertising cookies does not necessarily prevent all advertising; it may mean that advertisements are less tailored to your interests.
• Cookie choices made on one browser or device may not apply to another browser or device.

Where consent is required, optional cookies should be used in line with the choices you make through the available controls. You may withdraw or change consent where the relevant tool allows this. Withdrawing consent does not affect processing that took place before the change, and it does not prevent the use of information where another lawful basis or an essential operational purpose applies.

The website may use technical information even when optional cookies are disabled if that information is needed to provide a requested service, maintain security, prevent misuse, or meet legal and regulatory obligations. The exact result of disabling a category may depend on the website features you use and the settings of your browser.

Privacy, security and policy updates

Information collected through cookies may be personal information when it can reasonably be connected with an identifiable person or account. Wild Robin Casino may handle that information in accordance with its Privacy Policy, applicable Australian privacy requirements, and other legal obligations that apply to the service. The Privacy Policy explains additional matters such as the collection, use, disclosure, storage, access, correction, and handling of personal information.

Wild Robin Casino takes reasonable steps intended to protect information from unauthorised access, loss, misuse, interference, alteration, or disclosure. No online service or method of transmission can be guaranteed to be completely secure. You should keep your device, browser, and account credentials secure and avoid accessing an account through an untrusted or shared device where possible.

Cookies may have different retention periods depending on their purpose. Some are deleted at the end of a session, while others may remain until they expire or are removed by you. Information may be retained for as long as reasonably necessary for the purpose for which it was collected, including security, dispute handling, record keeping, legal, regulatory, and responsible gambling purposes.

This policy may be updated from time to time to reflect changes in technology, website features, service providers, legal obligations, or operational practices. The current version will be published on the website. If a change is significant, the website may provide additional notice or request updated consent where required.

If you have a question about cookies, privacy, or the choices available to you, please use the relevant support, privacy, or contact channel made available on the Wild Robin Casino website. Do not include unnecessary account passwords, payment details, or other sensitive information in a general enquiry.